Frequently Asked Questions
Please read our FAQ before sending us a message.
We do ship to all countries
Yes, it’s absolutely safe! We have insider agents with major delivery companies and we have a means to make your parcel go undetected. More details withheld for security reasons
If your order does not arrive or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:
Free reshipping takes place after 2 business days. Most packages arrive within 3 days. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a coupon for a 40% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.
All orders are shipped within or after 24 hours once a cleared payment have been received. Standard(ground/sea) Mail can take up to 10 days maximum, depending on where you live. In contrary to that, we offer Stealth VIP(Air/Plane) Services in which your parcel can take up to 2-7 days depending on your location as well. Once you complete an order, we will tell you how long it will take for you to receive your item(s) and we will as well give you a tracking code to track your order on our site.
Hell No! Everything is sent doubled-vacuum sealed and there is no smell. The risk of having a tear in your package is also very rare, as we rubber-wrap packages as well. No one can see what’s in your package unless someone deliberately opens it up.
Yes, We offer Free shipping on all orders. The free shipping option will only appear on the checkout page if and only if the condition for free shipping is met. Hence, be sure to select that option.
Email: [email protected]
Call/Text: +1(505) 750-3546